The Nest thermostat is one of the best-selling smart thermostats on the market today. And for good reason. It picks up on your temperature preferences and creates an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your home or gone and can raise and lower temperatures to help you save even more.

The Nest can be used with a wide range of 24-volt heating and cooling systems, but it’s always a good idea to visit the Nest thermostat compatibility checker before getting one. Don’t forget to talk with your energy supplier for valuable rebates, as you may be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either install it on your own or call a HVAC professional like ACE Solutions. If you’re putting it in yourself, you’ll spot a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t a problem because the thermostat can get enough power from other heating and cooling wires.

In some instances, your heating and cooling system may have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is better than outdated programmable thermostats that have a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t draw enough juice, Nest says you might encounter some of these troubles:

  1. Short battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t shut off.
  5. Your system is making strange noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly on, won’t turn on or turns off and on repeatedly in a short period of time.

You may worry something is up with your heating and cooling system, but if you just installed the Nest, we recommend you check your thermostat initially. This is especially timely if the weather is mild, and you haven’t been running your heat or air conditioning frequently.

Our Pros Can Resolve Nest Thermostat Troubles

If you’ve tried Nest thermostat troubleshooting by yourself but can’t fix the dilemma, a smart thermostat pro including one from ACE Solutions can provide support. We can determine the malfunction and install a C-wire, if required.

Smart thermostats including the Nest are created to make your life more convenient, with automatic energy-efficient programming and the option to keep an eye on temperatures while you’re away from home. It’s a frustrating experience when yours won’t work properly, but our heating and cooling experts at ACE Solutions can take care of the issue quickly.

If you’re running into odd heating and cooling behavior with your new Nest, call us at 201-579-2562 to request your appointment now.