The Nest thermostat is one of the top-selling smart thermostats on the market today. And for good reason. It picks up on your temperature preferences and develops an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your house or away and can change temps to help you save even more.

The Nest is compatible with a wide range of 24-volt heating and cooling systems, but it’s always a good idea to visit the Nest thermostat compatibility checker before getting one. Don’t forget to contact your energy company for valuable rebates, because you may be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either wire it on your own or call a HVAC specialist like ACE Solutions. If you’re wiring it yourself, you’ll see a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t an issue since the thermostat can get adequate power from other heating and cooling wires.

In some instances, your heating and cooling system may have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is a step up from aging programmable thermostats that use a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t receive ample power, Nest says you may run into some of these issues:

  1. Bad battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t stop running.
  5. Your system is making odd noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly on, won’t turn on or turns off and on frequently in a short period of time.

You could think something is suspect with your heating and cooling system, but if you just installed the Nest, we recommend you check your thermostat right away. This is especially pertinent if the weather is mild, and you haven’t been relying on your heat or air conditioning frequently.

Our Professionals Can Solve Nest Thermostat Issues

If you’ve attempted Nest thermostat troubleshooting by yourself but can’t solve the dilemma, a smart thermostat specialist including one from ACE Solutions can provide support. We can pinpoint the problem and install a C-wire, if needed.

Smart thermostats including the Nest are designed to make your life simpler, by automatic energy-efficient programming and the option to monitor settings while you’re away from home. It’s a frustrating experience when yours won’t run properly, but our heating and cooling pros at ACE Solutions can fix the trouble fast.

If you’re going through strange heating and cooling behavior with your new Nest, call us at 201-579-2562 to set up your appointment today.